VOLUME 1: THE MARKETPLACE
Era of permanent growth, globoboss, co-sourcing, video conferencing - "job shift," the boom/bust curve, 3 primary trends, what the biggest billers bill, ratios: work-to-fill, SO/placement, setting goals for your desk.

VOLUME 2: THE JOB ORDER
Clearing full fee, defining the search universe, training the employer, defining the problem, 34 compensation items, clearing fullfee, using urgency to orchestrate the hiring process in advance, 14 reasons why candidates change jobs, driving the deal, recruiter/decision-maker protocol.

VOLUME 3: DEAL FORMATS AND OUTSOURCING
Defining 'full fee', higher level placements, retainers on 'black hole' positions, volume discounts, client paid advertising, managed agency agreements, interim executives, temp to perm, custom staffing services, managed agency agreement case studies.

VOLUME 4: CANDIDATE MARKETING
The 11 commandments, capturing a 'superstar', the marketing interview, level 3 marketing presentation, 'bearhugging' the candidate, marketing to senior operational decision makers, marketing to place, the predictable statistics, a complete roleplaying drill.

VOLUME 5: RECRUITING, PART 1
Recruiting, passive vs. active, project/target, process/generic, recruiting roadmap, defining the search universe, flexing the specs, opportunity and company info, 3 ways to use the database, lateral and environmental name gathering, candidate contact, presentation formats, 4 levels of commitment, a complete roleplaying drill.

VOLUME 6: RECRUITING, PART 2
Candidate profiling, holding the candidate "by the motivations", questions you can and can't ask, compensation, motivation, relocaation knockout factors, matching chemistry, appearance and image, what to say if..., controlling the conversation, 24 recruiting ideas, roleplay.

VOLUME 7: PRESENTING THE CANDIDATE TO THE COMPANY THROUGH TRIAL CLOSING
Presenting the candidate to the company, setting up the first interview, doing the first interviews for the client, how to orchestrate the whole process on the client's premises, inviting yourself to the interview, telephone interviews, video conferencing, first interview preps and deriefs with both candidate and employer, scheduling the 2nd interview, checking references, trial closing strategies.

VOLUME 8: CLOSING
11 Countermeasures to preempt a counteroffer, resignation prep and debrief, reasons why a person would not accept a counteroffer, roleplay: this volume features a "placement in progress" strategy session which will teach the viewer to think his or her way through any deal from start to close.

VOLUME 9: DEAL BREAKERS
Everything that can go wrong with a deal in 1999, how to avoid them if possible, how to handle them if they happen.

VOLUME l0: VIRTUALITY, THE FUTURE & STARTING A DESK FROM SCRATCH
At the beginning of this volume, Bill Vick explains how a recruiter can get maximum mileage out of using the internet to find candidates. The rest of this volume describes starting a desk from scratch, gathering reference material, planning your first day, first week, time management, polling the universe, identifying high demand titles, 'bearhugging' a superstar, marketing a candidate to place him or her, recruiting to fill a job order, working the circle.